Dental Office

Insurance Coordinator

ID
2025-21019
Category
Front Office

Overview

Our private dental office is seeking a Front Office/Insurance Coordinator to join our team in Helotes, TX! We place great emphasis on teamwork and promote collaborative efforts within our team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!

 

Schedule

  • Full-time
  • Monday through Friday

Benefits

  • Monthly bonus opportunities
  • Medical, dental, vision, and life insurance  
  • PTO and paid holidays  
  • 401(k) options  

Responsibilities

  • Insurance verifications
  • Treatment plan presentations
  • Communicate treatment options in detail to the patient and/or the responsible party
  • Confidently present financing options that meet the patients’ needs
  • Contact new patient inquiries and referrals
  • Provide outstanding customer service to patients and referring facilities
  • Schedule optimization
  • Consultation/recall follow-up
  • Assists with billing and collections, past due AR
  • Financial tracking for ortho accounts

Qualifications 

  • 1+ years of prior dental front office insurance verification experience is required
  • Prior dental assisting background preferred but not required
  • Knowledge of Eaglesoft software
  • Previous experience and familiarity with dental coding, insurance processing 
  • Bilingual in Spanish is preferred
  • Go-getter with a knack for sales, who derives joy from transforming smiles and lives with a positive, energetic personality

  • Strong communication and customer service skills

  • Strong understanding of dental insurance plans and documentation

  • Organizational skills- must be able to manage time properly and keep the workspace orderly

  • Must be a team player, flexible, and able to adapt to changes in the schedule, handling cancellations and rescheduling adeptly

  • Must be able to multitask – maintain a positive demeanor, stay calm under pressure, and contribute positively

  • Computer proficiency includes computer, internet, and scheduling software

  • Strong communication and interpersonal skills

  • Excellent organizational and multitasking skills

  • Must be able to explain insurance benefits, co-pays, deductibles, and provide costs to patients

  • Detail Oriented

 

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